Hurst Marina Ltd. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Hurst Marina Ltd. Web site and governs data collection and usage. By using the Hurst Marina Ltd. website, you consent to the data practices described in this statement.

Collection of your Personal Information

Hurst Marina Ltd. collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Hurst Marina Ltd. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Hurst Marina Ltd.. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hurst Marina Ltd. for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hurst Marina Ltd. Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hurst Marina Ltd. public message boards, this information may be collected and used by others. Note: Hurst Marina Ltd. does not read any of your private online communications.

Hurst Marina Ltd. encourages you to review the privacy statements of Web sites you choose to link to from Hurst Marina Ltd. so that you can understand how those Web sites collect, use and share your information. Hurst Marina Ltd. is not responsible for the privacy statements or other content on Web sites outside of the Hurst Marina Ltd. and Hurst Marina Ltd. family of Web sites.

Use of your Personal Information

Hurst Marina Ltd. collects and uses your personal information to operate the Hurst Marina Ltd. Web site and deliver the services you have requested. Hurst Marina Ltd. also uses your personally identifiable information to inform you of other products or services available from Hurst Marina Ltd. and its affiliates. Hurst Marina Ltd. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Hurst Marina Ltd. does not sell, rent or lease its customer lists to third parties. Hurst Marina Ltd. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hurst Marina Ltd. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hurst Marina Ltd., and they are required to maintain the confidentiality of your information.

Hurst Marina Ltd. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Hurst Marina Ltd. keeps track of the Web sites and pages our customers visit within Hurst Marina Ltd., in order to determine what Hurst Marina Ltd. services are the most popular. This data is used to deliver customized content and advertising within Hurst Marina Ltd. to customers whose behavior indicates that they are interested in a particular subject area.

Hurst Marina Ltd. Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hurst Marina Ltd. or the site; (b) protect and defend the rights or property of Hurst Marina Ltd.; and, (c) act under exigent circumstances to protect the personal safety of users of Hurst Marina Ltd., or the public.

Use of Cookies

The Hurst Marina Ltd. Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Hurst Marina Ltd. pages, or register with Hurst Marina Ltd. site or services, a cookie helps Hurst Marina Ltd. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Hurst Marina Ltd. Web site, the information you previously provided can be retrieved, so you can easily use the Hurst Marina Ltd. features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hurst Marina Ltd. services or Web sites you visit.

Security of your Personal Information

Hurst Marina Ltd. secures your personal information from unauthorized access, use or disclosure. Hurst Marina Ltd. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Hurst Marina Ltd. will occasionally update this Statement of Privacy to reflect company and customer feedback. Hurst Marina Ltd. encourages you to periodically review this Statement to be informed of how Hurst Marina Ltd. is protecting your information.

Contact Information

Hurst Marina Ltd. welcomes your comments regarding this Statement of Privacy. If you believe that Hurst Marina Ltd. has not adhered to this Statement, please contact Hurst Marina Ltd. at We will use commercially reasonable efforts to promptly determine and remedy the problem.


Information to be Made Available to the Public

Ontario Regulation 319/08

Hurst Marina Ltd is committed as a responsible corporate citizen to comply with government regulations and to meet or exceed government standards. In accordance with O Reg. 319/08 Hurst Marina makes available for public review documents regarding the Hurst Marina Drinking Water System. Interested persons should contact the General Manager (613-692-1234 ext 222) You may expect a response within 5 business days.


Compliance with O. Reg. 319/08

Compliance with Ministry Directive under O. Reg. 319/08

Information to be Made Available to the Public

Availability of information

11. (1) The owner and operator of a small drinking water system shall ensure that the following information is available for inspection in accordance with subsection (4):

  1. A copy of every test result obtained in respect of a test required under Ontario Regulation 252/05 (Non-Residential and Non-Municipal Seasonal Residential Systems that Do Not Serve Designated Facilities) and Ontario Regulation 170/03 (Drinking Water Systems) made under the Safe Drinking Water Act 2002.

  2. A copy of every test result obtained in respect of a test required under this Regulation or 318/08 (Transitional).

  3. A copy of every directive issued under section 7 and written permission issued under subsection 5 (2) and every approval and order, including orders under the Safe Drinking Water Act, 2002 and the Ontario Water Resources Act, that applies to the system and is still in effect, if the approval or order was issued after January 1, 2001.

  4. A copy of O. Reg. 319/08, s. 11 (1).


Accessible Customer Service Plan
Providing Goods and Services to People with Disabilities

Statement of Commitment

Hurst Marina Ltd. is committed to excellence in serving all customers. Hurst Marina will follow the principles of independence, dignity, integration and equal opportunity. Where a barrier is identified Hurst Marina commits to consultation with its clients in order to facilitate access to Hurst Marina goods and services and meet accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

Assistive devices

We will ensure that our work force is trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods or services.


We will communicate with people with disabilities in ways that take into account their disability. Upon request, we will consult with people with disabilities and arrange for accessible formats.

Service animals

We welcome people with disabilities and their service animals. Where it is legally permissible, service animals are allowed on the parts of our premises that are open to the public. Service animals are allowed in the pool area. They may not enter the water or hot tub as per Ottawa Public Health. Where we cannot easily identify that the animal is a service animal, we will ask the person to provide documentation from a regulated health professional. The documentation must confirm that the person needs the service animal for reasons relating to their disability.

Support persons

A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged for support persons for admission to Hurst Marina Ltd’s premises or courses. Where a support person is personally enrolled in the course they will be subject to the same enrollment requirements as any other attendee.

In certain cases, Hurst Marina may require a person with a disability to be accompanied by a support person for health or safety reasons. Before making a decision, Hurst Marina will:

  • consult with the person with a disability to understand their needs

  • consider health or safety reasons based on available evidence

  • determine if there is no other reasonable way to protect the health or safety of the person or others on the premises.

    In such a situation, Hurst Marina will waive the admission fee or fare for the support person, if one exists.

Notice of temporary disruption

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities Hurst Marina Ltd. will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

ACCESS TO: Information / Feedback / Multi Year Plan / Emergency Information

Persons wishing to provide feedback or requiring further information and/or copies of Hurst Marina’s Access Ontario Plan or Accessible Emergency Information should contact April Hurst, Health and Safety Facilitator at 613-692-3416 ext 295. You may expect a response within 5 business days. (Back up Barb Gour 613-692-1234 ext 222)

Hurst Marina will provide the information in accessible format or with communication support, on request.